Trusted by teams at
SweetHawk Flow is the simplest way to run internal workflows without a ticketing system. Replace email, spreadsheets, Slack messages, and manual checklists with structured workflows that actually get executed.
Trusted by teams at
Most internal workflows today rely on email, Slack, and spreadsheets. Ownership is unclear, follow-ups are manual, and steps get missed.
Threads fork, replies stall, and the request you sent two weeks ago is buried under 400 others.
Slack is great for chat, terrible for ownership. "Did anyone do this?" is a question, not a process.
Tabs everywhere, no notifications, no approvals, no audit trail. Just a row that someone might update.
Steps get skipped, deadlines slip, and the only "system" is whoever happened to remember the next step.
Flow gives every internal process a single home. Requests are captured in one place, tasks are assigned automatically, approvals are built in, deadlines are tracked, and every step is visible — to the person doing the work and the person waiting for it.
Most workflow tools document what should happen. Flow makes it happen.
Tasks get assigned. Approvals get sent. Reminders go out. Deadlines escalate. Nothing waits on someone remembering.
Every request has a live timeline. Owners, deadlines, and the next step are visible to everyone — no status meetings required.
Prebuilt templates for onboarding, IT requests, approvals and more. Pick one, adjust two fields, ship it. No implementation project required.
A request comes in, the workflow runs itself, and progress is visible to everyone.
Four workflows you can have running by tomorrow.
From offer signed to first day done — laptop, accounts, intros, training, 30-day check-in.
Access, hardware, software — captured, approved, provisioned, and tracked, without a help desk.
Kickoff to first value, with the right tasks owned by the right people at the right time.
Multi-step approvals with the audit trail you need. Goodbye, "who needs to sign this off?"
Flow handles internal workflows for teams that aren't ready for a full ticketing system. When you outgrow it, Zendesk becomes the system of record.
For teams running internal processes today on email, Slack, and spreadsheets.
The system of record once your support and service operations need full ticketing power.